Refund policy

Refund & Return Policy

Last updated: August 14, 2026

At Leyenda, we want you to be completely satisfied with your purchase. If you are not satisfied with your order, we are happy to accept eligible returns in accordance with the policy below.

Returns

You have 15 days from the date you receive your order to request a return.

To be eligible for a return, the item must:

Be unworn and unused
Be in its original condition
Have all original tags and labels attached
Be free from stains, odors, makeup, pet hair, or other signs of wear
Be returned in its original packaging when reasonably possible

Items that do not meet these conditions may be refused or may be subject to a partial refund.

How to Request a Return

To request a return, please contact us at llleyenda77@gmail.com

with:

Your order number
The item(s) you wish to return
The reason for the return
Photos of the item, if applicable

Please do not send an item back before receiving return instructions from our customer support team.

Return Shipping

Unless the item is defective, damaged, or we sent you the wrong item, the customer is responsible for return shipping costs.

If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery and provide photos of the item and packaging. If approved, we will provide instructions for resolving the issue.

Refunds

Once we receive and inspect your returned item, we will notify you whether your refund has been approved.

If approved, your refund will be issued to the original payment method.

Please allow 5–10 business days for the refund to appear in your account after it has been processed. Processing times may vary depending on your bank or payment provider.

Original shipping charges are generally non-refundable, unless the return is due to an error on our part or the item arrived defective or damaged.

Exchanges

We currently do not guarantee direct exchanges due to inventory availability.

If you need a different size or item, we recommend returning the original item for a refund and placing a new order.

Sale Items

Items purchased on sale or with a promotional discount are eligible for return unless the product listing specifically states that the item is final sale.

Final-sale items cannot be returned or refunded.

Non-Returnable Items

The following items cannot be returned:

Gift cards
Final-sale items
Items that have been worn, washed, altered, or damaged after delivery
Items returned after the 30-day return period

Lost or Undeliverable Returns

Leyenda is not responsible for returned packages that are lost or damaged while being shipped back to us. We strongly recommend using a tracked shipping service and keeping your return tracking information until your return has been processed.

International Returns

International customers are responsible for return shipping costs and any customs duties, taxes, or fees associated with returning an order, unless the item was defective, damaged, or incorrectly shipped by Leyenda.