Shipping Policy

Last updated: August 14, 2026

At Leyenda, we work to process and ship your order as quickly as possible. Please review the information below before placing your order.

1. Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully received.

Orders are not processed or shipped on weekends or U.S. federal holidays.

During periods of high order volume, product launches, promotions, or holidays, processing times may take slightly longer than usual.

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information.

2. Shipping Times

Estimated delivery times begin after your order has been processed and shipped.

Typical delivery estimates are:

• United States: 5–8 business days

• International: 8–12 business days

These delivery times are estimates and are not guaranteed delivery dates.

Actual delivery times may vary depending on the destination, shipping carrier, customs processing, weather, and other circumstances beyond our reasonable control.

3. Shipping Costs

Available shipping options and shipping costs will be displayed at checkout before you complete your purchase.

Shipping costs may vary depending on the destination, order size, weight, and selected shipping method.

If free shipping is offered as part of a promotion, the applicable requirements will be displayed at checkout.

4. Tracking Information

Once your order has been shipped, a tracking number will be sent to the email address provided during checkout.

Please allow up to 48 hours for tracking information to become active after the shipping confirmation is sent.

If your tracking information has not updated for several days, please contact us at lleyenda77@gmail.com.

5. Incorrect Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you notice an error in your shipping address, please contact us as soon as possible at lleyenda77@gmail.com.

Once an order has been shipped, we may not be able to change the delivery address.

Leyenda is not responsible for orders delivered to an incorrect address provided by the customer.

6. Delayed or Lost Packages

Once an order has been handed over to the shipping carrier, delivery is the responsibility of the carrier.

Leyenda is not responsible for delays caused by shipping carriers, weather, natural disasters, customs, strikes, or other circumstances beyond our reasonable control.

If your package appears to be lost or has not arrived within a reasonable period after the estimated delivery window, please contact us at lleyenda77@gmail.com and we will assist you in investigating the shipment.

7. Stolen or Marked-as-Delivered Packages

If tracking information shows that your package was delivered but you cannot locate it, please first check with household members, neighbors, your building's mail area, and the shipping carrier.

Leyenda is not responsible for packages that are confirmed by the carrier as delivered but are subsequently lost or stolen after delivery.

8. International Shipping

International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country.

Unless otherwise stated at checkout, these fees are the responsibility of the customer.

Customs processing may also cause additional delays that are outside our control.

9. Address Changes and Order Cancellation

If you need to change your shipping address or cancel an order, contact us as soon as possible at lleyenda77@gmail.com.

We cannot guarantee that changes or cancellations can be made after an order has entered processing or been shipped.

10. Contact Us

If you have questions regarding shipping or your order, please contact us:

Leyenda
Email: lleyenda77@gmail.com
Website: https://leyenda.shop/